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Hecho AI

Parts questions answered. Service booked. Every harvest-season call captured.

For John Deere and other authorized equipment dealers with one or more locations.

It starts with a $3,000 two-week audit, credited in full toward a build. You get the numbers and a plan, whether or not you build.

Book a call with Cris

01

Sound familiar?

  • The parts counter is slammed and the phone keeps ringing.

  • Quotes go out and nobody has time to follow up.

  • A customer at one store asks about a unit sitting at another store.

  • During planting and harvest, after-hours calls go to voicemail and never come back.

02

What we build for you

  1. 01

    Parts inquiry by phone and text

    Customers ask for a part number, a fitment, or a price. They get an answer from your own inventory in seconds, by phone or text.

  2. 02

    Service scheduling

    Service appointments booked and confirmed without pulling a tech or the service writer off the floor.

  3. 03

    Quote follow-up sequences

    Every open quote gets a follow-up by text and call until the customer answers, then it lands with your salesperson.

  4. 04

    Cross-location inventory questions

    A customer at one store asks about a unit at another. They get the answer, and your team gets the lead.

  5. 05

    Seasonal maintenance reminders

    Pre-season service reminders go to every customer with the right equipment, timed to your calendar.

  6. 06

    Used equipment inquiry response

    Inquiries on used listings get a same-minute reply with specs and hours, and a call scheduled with your salesperson.

  7. 07

    After-hours call capture in season

    During planting and harvest, every after-hours call is answered, triaged, and routed. Breakdowns reach a human.

What you should know

  • Works alongside your dealer management system and CRM.

  • We do not touch pricing, financing, or manufacturer programs.

  • Runs in accounts set up in your name. Your data stays in your systems; we do not host it.

  • Cris spent 15 years at John Deere. He knows what a dealership looks like from the inside.

03

Where the money is

The use cases owners in this business ask for first, ordered by payback.

  1. 01

    After-hours parts and service line

    The problem
    During planting and harvest, calls after 5 go to voicemail. Those are parts orders and breakdowns walking to the next dealer.
    What we build
    A voice agent that answers every call, checks parts availability in your DMS, books service, and gets breakdowns to a person on call.

    Typical impact

    Typical: 20 to 40 recovered calls per store per month, most of them parts revenue

  2. 02

    Quote follow-up agent

    The problem
    Quotes go out and die because nobody has time to chase them.
    What we build
    An agent that follows up by text and phone on every open quote, logs the answer in your CRM, and hands live ones to the salesperson.

    Typical impact

    Typical: 10% to 20% more quotes closed

  3. 03

    Parts counter chatbot, web and text

    The problem
    The counter is tied up answering "do you have this" for customers who could have checked themselves.
    What we build
    A chatbot on your site and text line that answers part numbers, fitment, price, and stock across all your locations.

    Typical impact

    Typical: 5 to 10 counter hours a week freed per store

  4. 04

    Seasonal service campaigns

    The problem
    The shop is slow in the off-season and slammed in-season, and reminders go out late or not at all.
    What we build
    An agent that reaches every customer with the right equipment before the season, books pre-season service, and confirms it.

    Typical impact

    Typical: 30 to 60 pre-season jobs booked per store

  5. 05

    Used equipment lead response

    The problem
    Online inquiries on used units get answered the next day, after the buyer has moved on.
    What we build
    An instant reply with specs, hours, and photos, then a call booked with your salesperson.

    Typical impact

    Typical: first response under one minute, twice as many inquiries reaching a salesperson

Typical ranges from similar businesses, not guarantees. Your audit measures your real numbers.

Find out what your phones are costing you.

The audit takes two weeks and gives you a number you can act on.

Designed for businesses doing $2M+ in annual revenue.

Book a call with Cris
Book a call with Cris