Appointments booked. Estimates approved faster. Customers who know where their car is.
For auto repair shops and service chains with two or more locations.
It starts with a $3,000 two-week audit, credited in full toward a build. You get the numbers and a plan, whether or not you build.
01
Sound familiar?
The service writer is with a customer and the phone rings out.
Estimates sit unapproved because the customer did not pick up.
Customers call three times to ask if the part came in.
Nobody asks for the review, so the one-star customer is the only one who leaves one.
02
What we build for you
- 01
Appointment scheduling
Customers book, reschedule, and confirm by phone or text without tying up the front counter.
- 02
Estimate approval follow-up
Estimates get sent by text with a clear approve button, and followed up until the customer answers.
- 03
Parts status updates to customers
When the part arrives or the job moves, the customer gets a text. Fewer calls, fewer interruptions.
- 04
Review requests
Happy customers get asked at pickup. Unhappy ones get routed to a manager first.
- 05
Maintenance reminders by mileage or date
Reminders go out based on the vehicle and the last visit, with a link to book.
What you should know
Works with Tekmetric, Shop-Ware, Mitchell 1, and similar shop systems.
Connects to the phone system you already have.
Runs in accounts set up in your name. Your data stays in your systems; we do not host it.
You own everything we build, including the documentation.
03
Where the money is
The use cases owners in this business ask for first, ordered by payback.
- 01
Appointment agent
- The problem
- The service writer is with a customer and the phone rings out.
- What we build
- A voice and text agent that books, reschedules, and confirms without touching the front counter.
Typical impact
Typical: 15 to 25 recovered bookings per location per month
- 02
Estimate approval follow-up
- The problem
- Estimates sit unapproved for days because the customer did not pick up.
- What we build
- Estimates sent by text with a clear approve button, followed up automatically until the customer answers.
Typical impact
Typical: approval time under 4 hours, 10% to 15% more estimates approved
- 03
Parts and status updates
- The problem
- Customers call three times to ask if the part came in.
- What we build
- Automatic texts when the part arrives or the job moves stage, pulled from your shop system.
Typical impact
Typical: status calls cut in half, 6 to 8 writer hours a week back
- 04
Maintenance reminders by mileage or date
- The problem
- Customers forget, and the next visit goes to whoever reminds them first.
- What we build
- Reminders based on the vehicle and the last visit, with a link to book.
Typical impact
Typical: 10% to 20% more repeat visits
- 05
Website chatbot for quotes and booking
- The problem
- Visitors want a rough price and a slot, and leave when they cannot get either.
- What we build
- A chatbot that answers common service questions, gives price ranges you set, and books.
Typical impact
Typical: 8 to 15 additional web bookings per month per location
Typical ranges from similar businesses, not guarantees. Your audit measures your real numbers.
Find out how much unapproved work is sitting in your shop.
The audit takes two weeks and gives you a number you can act on.
Designed for businesses doing $2M+ in annual revenue.